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Privacy Policy


Privacy Policy for Key Background Checks (Pty) Ltd

We respect your privacy and have implemented the POPI Act to the best of our understanding and knowledge. We are Key Background Checks (Pty) Ltd, Registration number (2017/519271/07). The purpose of this policy is to describe how we collect, store, use, and protect your personal information. It is also to describe the choices available to you regarding our use of your personal information and how you can access and update this information.

  1. Acceptance and Changes
    1. You must accept all the terms of this policy when you register for any of our services. If you do not agree with anything in this policy or changes made to it, then you may not register for and use any of the services. We may change this policy at any time and will notify you by placing a notice in a prominent place on the website or by sending you an email. You may not access our website or use our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
  2. Information Collection
    1. In some instances, when engaging directly with you, Key Background Checks acts as a Responsible Party in terms of the Protection of Personal Information Act (“POPIA”) or a Data Controller in terms of the General Data Protection Regulations (“GDPR”). In all other instances Key Background Checks may be regarded as a Data Processor or Operator. Key Background Checks collects your personal information when you register, access our website through the use of enquiry, registration forms, and various other methods, as well as every time you e-mail us your details.
    2. Through this website, www.keybackgroundchecks.co.za collects and stores non-personal information in aggregate form for internal statistical purposes, including:
      1. The browser type with which you access the Internet
      2. The date and time you accessed the website
      3. The Internet address of the website from which you linked directly to the Keybackgroundchecks.co.za; and
      4. Information you viewed while visiting this website.
      5. Keybackgroundchecks.co.za also collects and stores individual data to maintain and issue a unique session ID for you while you are using this website.
    3. Keybackgroundchecks.co.za does not warrant, and is not responsible for, the accuracy of information about you that may be supplied to us through your email or through any other submission of personal information through this website.
    4. Key Background Checks may also receive the following information about you from yourself, the company requesting a Background Screening or from the verification source for the purpose of Background Screening.

      Individual
      Identity or Passport number
      Name details
      Contact information
      Education Information
      Employment Information
      Biometric Information
      Other lawful information that the data subject has consented to

      Organization
      Registration Number
      Name details
      Contact information
      Financial Information
      Trade References
      Number of Employees
      Personal details of Directors
      Other lawful information that the data subject has consented to
  3. How We Use Your information
    1. Depending on how you interact with us and the Service, we use your personal information. to:
      1. Provide, activate and manage your access to and use of the Service;
      2. Process and fulfil a request, order, download, subscription or other transaction;
      3. Provide technical, product and other support and to help keep the Service working, safe and secure;
      4. Enhance and improve the Service and our other products, events, and services and to develop new products, services and benefits;
      5. Offer you customised content and other personalisation to make the Service more relevant to your interests and geography;
      6. Respond to your requests, inquiries, comments and concerns;
      7. Notify you about changes, updates and other announcements related to the Service and our other products and services;
      8. Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;
      9. Provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties such as sponsors;
      10. Invite you to participate in user testing and surveys as well as drawings, sweepstakes, competitions and similar promotions;
      11. Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance, or in other ways pursuant to a customer agreement; and/or
      12. Comply with our legal obligations, resolve disputes, and enforce our agreements.
    2. If you are an administrator of an organisation with a subscription to the Service, we will use your details to communicate with you about your organisation’s subscription and related services. If you supply us contact information of your colleagues, we may contact those individuals with communications about the Service that may include reference to you.
  4. Tracking Technologies and Cookies
    • We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
  5. Sharing of Your Information
    1. We may disclose personal information to third parties where:
      1. we have received signed consent;
      2. we use third parties to assist us in providing services and you have elected to receive one of those services. The third party would only be allowed to use your information for the purposes of providing that service to you; or
      3. we are compelled by law or a court order to do so, or if we believe that such action is necessary for the purposes of the legitimate interest pursued by Keybackgroundchecks.co.za, to protect and defend the rights, property or safety of Keybackgroundchecks.co.za, the Site, visitors to the Site or others.
  6. Your Rights
    1. You have the right under South African and certain other privacy and data protection laws, as may be applicable, to request free of charge:
      1. access to your personal information;
      2. rectification or erasure of your personal information;
      3. restriction of our processing of your personal information, or to object to our processing;
      4. portability of your personal information
      You can make your request by calling Key Background Checks on 011 655 7022 or emailing info@keybackgroundchecks.co.za and using the subject: Data subject access request. You will be required to provide proof of identity and Once Key Background Checks has confirmed that it has your personal information, This request may take up to 30 business days to complete.
  7. Right to object to processing of your personal information:
    • You may object to the processing of your personal information by not completing a consent form when
    • requested to do, except where the lawful purpose does not require consent.
    • You may also withdraw your consent at any time prior to the processing of your information by informing the company to whom you have provided the consent that, you require that the company stop processing your information.
    • You may object to the processing of your personal information provided that a request to process your
    • information has not already been received by Key Background Checks and processing thereof by Key Background Checks has already begun.
  8. Transfer Of Your Personal Data
    • Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
    • Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
    • The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
  9. Retention of Your Data
    • Key Background Checks will retain your personal information in accordance with any retention legislation relating to such personal information.
    • Personal Information including but not limited to Biometric information will be retained with you consent for as long as you may require any verification and or background screening to be conducted on you.
    • In the absence of any legislation governing a particular type of personal, information, Key Background Checks shall retain such information for as long as it may be required for a lawful purpose or until you or the company that has requested your information, request the deletion of such personal information, provided that there is no lawful reason for which such personal information must be retained by Key Background Checks.
  10. Data Security
    • We implement technical and organisational measures to seek to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the integrity, confidentiality, and availability of personal information.
  11. Links To Other Websites
    • Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
    • We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
  12. Law enforcement authorities
    • We may, in our discretion, contact law enforcement authorities if we believe that anything unlawful is occurring in connection with the Site. In this process, we may provide the law enforcement authorities with any personal information that is held by us.
  13. Changes To This Privacy Policy
    • We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
    • We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
    • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US
If you have any questions about this Privacy Policy, You can contact us:
Support: Info@Keybackgroundchecks.co.za
Disputes: Info@keybackgrounchecks.co.za
By visiting this page on our website: https://www.keybackgroundchecks.co.za/ContactUs
By phone number: 011 655 7022
Last updated: June 30, 2022